Cheti cha polisi
Good conduct
Apply and pay the official DCI fee without the queue.
Pre-launch · Nairobi
Government services, minus the queue.
Huduma za serikali, bila foleni.
An AI clerk for your government errands. Text Karani on WhatsApp in the language you already use. It fills the form, shows you the exact official fee, and the documents come back to your chat. KES 200 an errand: what the cyber café charges, without the trip.
Message Karani No app to download · first Nairobi pilot
Karani, built for everyday life in Nairobi
KKarani
online
online
Niaje 👋 What service do you need?
Nadai good conduct ✓✓
Sign in on eCitizen yenyewe. Password yako haiandikwi hapa.
Good Conduct
Official fee: KSh 1,050
Ndio, tuma ✓✓
Malipo yamepokelewa ✅
M-PESA SLK4H8D9F2
good-conduct.pdf
2 pages · issued by DCI
Message
Smart access. Zero shortcuts.
Karani does the queueing. You just chat.
Say what you need, check the filled details and official fee, then pay with M‑Pesa. Karani keeps you posted until the document is ready.
Never in the chat
You type your password on the real eCitizen page. It is never stored, never logged.
KES 200 an errand
Plus the government’s own fee, shown to you in full before anything is paid.
Your language
Kiswahili, Sheng, Kikuyu, Luo, Luhya, Kamba, Somali, English. Mix them in one chat if you like.
Preview
Good conduct
DCI police clearance
Official fee
KSh 1,050
PaymentM‑Pesa
Nothing is submitted before you review it.
What Karani handles
The errands that eat your day.
Karani starts with the services people ask for most and reaches across eCitizen from day one.
Mikopo ya wanafunzi
HELB
First applications, reapplications and clearance letters.
Upangaji wa kozi
KUCCPS
Course placement, choice revisions and status checks.
Leseni na TIMS
NTSA
Driving licences, TIMS records and vehicle transfers.
Also: eCitizen accounts, passports, National ID, SHA / SHIF, birth certificates, business registration and county permits.
How it works · Jinsi inavyofanya kazi
One message. Handled end to end.
No new app, no cyber-café mark-up, no form language you have to decode.
01
Say what you need
In your own language. “Nadai good conduct” is enough.
02
Sign in safely
A one-time link opens the real eCitizen page. Your password is never typed into the chat, and is never stored or logged.
03
Check the preview
The filled details and exact government fee come back to your chat.
04
Pay, then relax
The government fee plus KES 200, by M‑Pesa. Karani submits, tracks it, and messages you when it is ready.
Why Karani exists
Built in Nairobi, for how Kenya actually works.
Kenya digitised its government faster than most of its citizens could follow. For millions of people the portal is still a stranger at a counter, filling the form on your behalf and holding your details while they do it. Karani is Swahili for clerk. It does that job properly: in your language, on the app you already have open, at the price the counter was charging anyway.
“If a Kenyan has to queue for it, we would rather they chatted for it.”
Karani is an independent service, not a government body.
For government agencies
Make public services easier to access.
Makuto Tech wants to work with government agencies that are ready to meet people on familiar channels like WhatsApp: clearly, securely and in the language they use every day.